a Different Kind of Electrical Company
was founded in 2003 to focus exclusively on smaller
electrical projects. Soon after, our clients started
asking us to take on their larger renovation projects.
We expanded our scope to include these projects,
recognizing that homeowners have needs beyond
the many small projects that come up all the time.
We knew we could also help on these.
Drawing on his
personal and professional experience and frustrations,
founder, licensed master electrician Steve Krasner
knew that homeowners have a hard time getting
skilled electricians to call back or show up for
small projects in their homes. Hundreds of homeowners
said, "Small electrical projects
And when you do it, call me first!",
and we knew we had struck a nerve.
is a service business. We are not a small version
of a big construction company. ONLY
succeeds only with your trust and the confidence
to call us year after year with your small projects.
Unlike companies that advertise "no job too
small," for ONLY
these small jobs are our sweet spot. We have developed
the methods, procedures, and attitudes to succeed
with your small projects. ONLY
treats the small stuff as important - because
it is important to you.
CONNECT knows why other companies don't
want your small project business: Small projects
are hard to do and stay in business. Consider
a few of the special requirements of small projects:
- As a business with
a specialty in small electrical projects, each
CONNECT crew works with 8 to 50 customers
every month. We are constantly responding to
customer calls and requests. ONLY
CONNECT is not a "give us a blueprint
and let us do our work" operation; we enjoy
working with you - from the first call for help
to offering advice, and finally leaving you
with a house that better meets your needs. We've
designed our business and recruit our staff
to excel at what we do.
- Overhead on small
projects is a much larger percentage of billable
hours. Effective scheduling procedures and great
communications with field personnel and customers
are critical. Getting work right the first time
requires skilled people who want to work with
customers. Minimizing overhead costs requires
good relationships with suppliers, efficient
job tracking, and computerized office and bookkeeping
procedures. Most small contractors are not interested
in the day-to-day of running a complex business.
CONNECT sees this as an opportunity.
- A one-day job must
be done in one trip to be cost effective. Our
crew and truck must arrive with the right materials.
CONNECT performs ongoing analysis of
past jobs to maintain the proper inventory on
our trucks and in our stockroom. It's more than
others want to do.
CONNECT succeeds when we win your trust
and confidence. We succeed when we're the first
ones you think to call. We succeed when you tell
your family, friends, and neighbors about a service
vendor that arrives on time, gives superior service,
and keeps the costs reasonable. ONLY
CONNECT has developed the methods, procedures,
and attitudes to be successful at what we do.
sweats the small stuff to serve you better.